We’ve put together some FAQs / Frequently Asked Questions along with some handy answers you may find useful for all our boiler and plumbing services. If you have a question for us – just ask, we’re here to help and answer any questions you may have. For more faqs and answers…

Heating and Boiler related faqs and answers

We install boilers from leading brands for both natural gas and LPG. If you have a manufacturer you prefer, we are happy to install your boiler preference. For more information – Just Ask, or view our

Boiler installation page

1. Call the National Grid UK on 0800 111 999, any time, day or night!
2. Extinguish all naked flames and do not smoke or light anything.
3. Do not touch any electrical switches, turning on or off.
4. Turn the gas off at the meter (generally outside the house).
5. Open all doors and windows.
6. Get everyone out of the area.

We are qualified to work on Natural Gas, LPG and Oil central heating systems and appliances. We are registered with Gas Safe and OFTEC.

YES – As a landlord, you are responsible for the safe working order for all gas appliances on your property or properties, every 12 months. Once we have completed your checks, you will be issued with a certificate, which you must keep for 2 years.

DON’T WORRY, we can supply and install an on-site oil or LPG supply. From the concrete base to the tank, fuel line, appliance and certification.

An air source heat pump is the environmentally friendly way to heat your property and reduce your carbon footprint, whilst saving you money on your energy bills. They work by absorbing heat from the air and transforming it into a fluid. This then travels through a looped system of pipes, increasing the temperature until it turns into a gas. This gas is then compressed to create heat which is then transferred to water through a heat exchanger to provide central heating and hot water.

There’s full details on our
Air Source Heat Pump installation page

As an added incentive to make the switch to renewable heating – there’s also the Government backed grant incentive, where you can receive up to £7,500 in Government funding towards your Air Source Heat Pump, see…

Boiler Upgrade Scheme page for more details

Yes, through the Boiler Upgrade Scheme, you could receive a grant of up to £7,5000 off the cost and installation of an Air Source Heat Pump.

The Boiler Upgrade Scheme is a Government backed grant designed to encourage property owners to replace existing fossil fuel heating (oil, gas or electric) with more efficient, low carbon heating systems.

See BUS Funding for more details, or visit: www.ofgem.gov.uk

Plumbing related faqs and answers

Turn off the water at the main stopcock (usually under or near to your kitchen sink). Turn all cold taps on to drain the system. Turn off your central heating system or any other water heating system you may have. Turn on the hot taps to drain that system. If a pipe has burst, turn off any electrics.

Call Us on 01909 532347

A power flush is where a low pressure but high water flow pump is connected to your central heating system and is pumping water through at high speed. With a combination of some essential chemicals, the power flush can dislodge and break down any materials, such as limescale or black sludge and leave your system working at 100% maximum efficiency again.

Are your radiators taking longer to warm up, do they have cold spots? Then you could benefit from a Power Flush. Give us a call to discuss your situation and we can arrange to come out and give a proper diagnosis.

Yes, we have an excellent reputation for bathroom installations, we are happy to design, supply and install your bathroom, or simply to install your own fittings. We can also cover any electrical works, plastering and tiling. For full details on our plumbing services, please refer to the

Plumbing services page